Shipping Policy
At Shopak, we do our best to deliver your orders as quickly as possible.
Processing Times
All orders are processed within 1 to 3 business days after payment confirmation.
Delivery Times
- Metropolitan France: 5 to 10 business days
- Europe: 7 to 15 business days
- International: 10 to 20 business days
Order Tracking
A tracking number will be sent to you by email as soon as your order is shipped.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address.
Delivery Delays
Shopak cannot be held responsible for delays caused by carriers or customs services. In case of significant delay, please contact us via our Contact page.
Undelivered Orders
If you have not received your order within the indicated timeframes, please contact us directly at contact@shopak.store or via our contact page. We will verify with the carrier or resend your order.